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Keep In Touch With Us.

We take great pride in providing excellent customer service to all of our users. If you need help with anything, don’t hesitate to contact us. We look forward to hearing from you!

Address

Casablanca

Phone

+(212) 6 13 36 74 28

Email

support@uwork.ma

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    Frequently Asked Questions

    Uwork provides a secure and reliable platform for handling payments between clients and freelancers. Clients can fund their projects upfront, and payments are held in escrow until the freelancer completes the work to the client’s satisfaction. Once the project is complete, the client releases the payment, which is then transferred to the freelancer’s account. We accept payments via major credit cards, PayPal, and bank transfers. Uwork charges a service fee on all transactions, which is deducted from the freelancer’s earnings. The fee is a percentage of the project value and varies depending on the membership plan chosen by the freelancer. For more details on our payment system, please refer to our Payment Policy.

    You can find and hire a freelancer by browsing through the platform’s database of freelancers or by posting a job and allowing freelancers to submit proposals. Once you’ve found a freelancer you want to work with, you can communicate with them and negotiate the terms of the project.

    Before hiring a freelancer, you can review their profile and portfolio to get an idea of their experience and skills. Additionally, you can communicate with them and ask for references or samples of their work. You can also set clear expectations and deadlines for the project and monitor the freelancer’s progress.

    If a freelancer doesn’t meet the deadline or the quality of work is poor, you can communicate with them to address the issue and request revisions. If the issue cannot be resolved, you can contact the platform’s support team to report the problem and seek assistance.

    To build a long-term relationship with a freelancer, you can communicate clearly and regularly, provide feedback and recognition for good work, pay them fairly and promptly, and offer additional opportunities for work and growth.